For luxury jewellers and pre-owned watch dealers

Aurora, the AI sales agent for luxury retail

She greets your online shoppers face to face, talks them through your pieces by voice and video, and puts the right one in their bag. Every price comes from your own catalogue.

Get Aurora for your store Get Aurora for your store See the dashboard

A live conversation on our practice store, Laurent & Hale. She'll ask for your microphone, or you can type. Up to 5 minutes.

For Shopify stores. We set Aurora up in your voice, usually within a day.

Voice, video or textShoppers choose how to talk to her
Your catalogueThe only source of a price she quotes
One tapTo bring a person from your team into the call
Your checkoutShopify's own, unchanged. She never takes payment
Your dashboard

See every conversation, and what it sold

Who she spoke to, what she showed, which orders she helped close, and what your shoppers keep asking for.

The dashboard's Overview: attributed revenue $269,300, 381 conversations, 5.2% conversion, and the steps from seeing Aurora to purchase A conversation: Voice, Purchased, its AI summary and the transcript Sales and attribution: order #1022 attributed, with order revenue, discounts, refunds and eligible revenue Insights: what shoppers ask about, with quotes, and the brands they name The Live desk, where your team switches on to take live clients

Attributed revenue, conversations, and every shopper's path from first look to purchase.

The real dashboard of Meridian & Co, our demo store, as its owner sees it.

Built for trust

In front of your best clients, she gets it right

A sales agent for stores where every sale is considered.

Every price checked against your catalogue

Prices, stock and specs come only from your live catalogue, never from memory, and are checked again before anything goes in the bag.

Revenue attribution you can audit

Each order she helped close is joined to its conversation, with the evidence and the arithmetic on the page.

Your team can step in live

A shopper can ask for a person mid-conversation, and someone from your store joins the same call.

More than one avatar provider

Her face runs on your choice of several video providers. If one has trouble she keeps talking by voice, and you can switch in settings.

You stay in control

Pause Aurora from your dashboard at any moment. Calls at once, minutes a day and the length of a call are capped per store.

Checkout stays yours

Shoppers pay in your own Shopify checkout. Aurora never handles payment, and a card number said or typed is never stored.

Getting started

Live on the store you already have

Nothing about your theme or your checkout changes.

1

Install on Shopify

Add the ShopLive app and switch Aurora on in your theme. She learns your catalogue from Shopify and stays in step as stock and prices change.

2

She sells by voice and video

Shoppers talk to her face to face, or type. She shows the pieces that fit, compares them and adds the chosen one to their bag.

3

Your team can step in live

When a shopper wants a person, she brings your team into the call, or takes their details for a follow-up.

Live demo

Talk to her yourself

Ask Laurent & Hale's Aurora for a watch for yourself or a gift. It's a practice store: nothing is charged.

ShopLive Luxe

Give your online store the welcome of your showroom

Tell us about your store. We set Aurora up in your voice and send you an invite to your dashboard, usually within a day.